Managing Change

September’s Call North West Team Leader Group focused on managing change.
Ombudsman Services were great hosts as they explained the …

Call North West Diane Banister

Showcasing Recruitment

A big thank you to Stacey Williams for hosting Call North West Team Leader Group at the amazing facilities in …

Awesome Feedback

We take feedback very seriously at Intelligent Dialogue.
We review evaluations and we sit down with the sponsor of …

The Power of Teamwork

We’re great fans of minions at Intelligent Dialogue HQ.
So when we saw a video, where minions have meaning we …

Are exhibitions worth it?

Do you find yourself asking “Are exhibitions worth it?”
Are you thinking about exhibiting and are worried about the spend …

Talking the Same Language

We came across this today. It’s about talking the same language.
We’re warning you now this really brought a lump …

Essentials Skills Series

We are very excited about our series of open training courses for contact centres for 2017.
The Essential Skills Series …

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