Are exhibitions worth it?

Do you find yourself asking “Are exhibitions worth it?”
Are you thinking about exhibiting and are worried about the spend …

Talking the Same Language

We came across this today. It’s about talking the same language.
We’re warning you now this really brought a lump …

Essentials Skills Series

We are very excited about our series of open training courses for contact centres for 2017.
The Essential Skills Series …

Why aren’t you closing?

“Why aren’t I closing more orders in my pipeline?”
It’s a good question every sales person should ask ( before …

Getting Past Gatekeepers

Getting past gatekeepers requires technique, belief, determination and skill. We hear from so many participants in our training and development …

Sales Through Service

Sales through service programmes are attractive propositions as pressure grows for contact centres to be revenue generators rather than cost …

Get More Sales

Are you finding that:

You need to generate more new business because your current customers are spending less with …

Sales Inspiration

Diane Banister, Managing Director, of Intelligent Dialogue draws sales inspiration from an unlikely source – cricket.
Updated 25th August 2016

Sales Tips

This is a picture of Kumiko Mogi, who is the most successful “wagon girl” on the bullet trains in …

United Breaks Guitars

So united breaks guitars.
What lessons are there for us all about customer service in the plight of Dave Carroll, …