Assertiveness and Effective Communication

Assertiveness and Effective Communication, understand the purpose of assertiveness and the value of effective communication.

Part of the Essentials Skills Series

Half Day Training Session 29th March 2017,  1.30pm – 5.00pm

In partnership with Call North West,

Call Centre Training





  • How do you get your voice heard?
  • What is effective communication?

This half day session from our Essentials Skills series, helps participants to think about their communication style, where it will work for them, and what they can do to work more confidently in a wider range of situations and with a wider range of people.

We’ll also explore individual approaches to conflict and look at ways to be more assertive within the dynamics of a relationship.

Fun, interactive, with a focus on real learning while exploring the essentials of communication.

Central Manchester location

£99 + VAT for members of Call North West. For members please book through this link to the Call North West website.

£175 + VAT for non members

Assertiveness & Effective Communication Training Course 1.30pm – 5.00pm 29th March 2017 Manchester


Contact us on 0845 450 0988 for further details

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