Inbound Sales Training Course

In partnership with Call North West, this half day inbound sales training course focuses on making the most of the opportunity with the customer when they are calling in to your orgaCall Centre Trainingnisation.

Part of the Essentials Skills Series

22nd March 2017, 9.00 a.m. to 12.30p.m. – Central Manchester location

A boost to those on the front line; to your ambassadors who take orders and help with initial enquiries. This course focuses on

  • delivering a great customer experience that wows your customers
  • taking accurate information so that the customer can be helped quickly and first time
  • making the most of the opportunity with that customer and within that call
  • when and how to up sell or cross sell….. if appropriate
  • demonstrating to the customer that you value their business with the language you use

£99 + VAT for members of Call North West. For members please book through this link to the Call North West website.

£175 + VAT for non members

Inbound Sales Training Course 22nd March 2017 9.00 a.m. to 12.30 p.m.

Call us now to discuss on 0845 450 0988

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