Call Centre TrainingIn partnership with Call North West, a half day introduction to Persuasion & Influencing Skills.

Part of the Essentials Skills Series

25th April 2017 9.00 – 12.30 p.m. – Central Manchester location

Do you need to build relationships and influence within your organisation?

Do you need to raise your profile and that of your team?

Do you need to persuade people to consider your ideas?

Do you feel down or give up easily when you meet with resistance?

Then this half day introduction to Persuasion & Influencing Skills Training Course will help.

Designed to help you understand your own approach to persuasion and influencing skills, and where that will work for you, and where that will work against you.

£99 + VAT for members of Call North West. For members please book through this link to the Call North West website.

£175 + VAT for non members

Persuasion & Influencing Skills Training Course 25th April 2017 9.00am – 12.30pm Manchester

Call us now to discuss on 0845 450 0988

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