The Advantage Team Leader Development Programme

In Partnership with Call North West; give your team leaders the Advantage with this Team Leader Development Programme specifically for Contact Centre Team Leaders

Dealing with Difficult People Training

Intelligent Dialogue has developed a practical approach to building confidence and greater understanding about relationship dynamics. Develop skills in dealing with challenging behaviour, maintain composure and negotiating a positive outcome.

Introduction To Management Training

Introduction to Management Training & Development supports newly appointed or soon to be appointed managers in becoming an effective manager.

Presentation Training

Prepare and present with confidence; engage your audience and get your message across. Intelligent Dialogue develops the skills and confidence for any potential presenter to any audience. We work with real presentations that participants will make.

Resilience and Wellbeing Training

Resilience and wellbeing training
Can resilience and wellbeing training help?
Happy and healthy employees are able to make a more …

Team Leader Training

Develop the skills and confidence to lead your team to high performance

Time Management Training

Connect with the important and essential parts of your role. Be more productive and effective with your time.