Training Materials
We have a great selection of training toolkits so you can run your own customer service training that's motivational, effective and affordable
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In House Training
We design and deliver tailored training courses and development programmes. We get great levels of buy-in and real results for clients.
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Training Programmes with high levels of buy in and action
At Intelligent Dialogue, we love to see businesses and people thrive. We want you to be successful. And with over 25 years experience, we help clients achieve real results from training their people. Quite simply we help clients grow their business, and we can help you in
- + Developing your sales people
- + Developing your customer experience
- + Developing your call quality
- + Develop your managers and team leaders
- + Developing your future managers and leaders
Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.
The feedback and enthusiasm from everyone involved has exceeded my expectations.
The most valuable course taken to date for our managers, trainers and coaches.
It's helped me to understand how to make a customer feel valued. Really good, very insightful.
Excellent, time and money well spent.
An awesome insight into the way our interactions with clients have a significant impact on our business. Providing skills & techniques for a better customer experience.
They added real value and are a real pleasure to work with.
They deliver great results and provide a real return on investment.
If you need really sustainable results in your business then I could not think of a better company than Intelligent Dialogue.
I wouldn't hesitate to recommend them.
The training delivered positive & measurable results, increased hire, sales & service business in all of our market sectors.
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Intelligent Dialogue really understand the hire market, and if you want to generate more business and improve service I would contact Diane Banister.
Already extra revenue has been significant.
I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class.
The results have been outstanding.
I learned more in this course than in over 20 years of customer service.
Brilliant workshop today. Many thanks to Diane Banister. Already the feedback I have had from the team has been great. Highly recommended.
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
What Our Clients Say
"They deliver great results and provide a real return on investment."
Patrick Allen -Managing Director Henry Schein Dental
Sarah Archers Speaking Club Podcast
Check out Diane Banister's Podcast talking about Sales Voice and Sales Confidence
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What can sales people do right now?
Field sales people have got to adjust to a major change in how they work and what is happening for their customers.
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