training materials
In Tune Training Materials; deliver your own training that's motivational, effective, affordable. Help your people deliver better customer service.
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tailored training
Tailored training; Effective training and development programmes designed and delivered with your outcomes in mind.
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resource centre
Essential Reading for sales, customer service, call centres & telemarketing, management & leadership, learning and development.
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More than training consultants – we support you, your
business and your people development
At Intelligent Dialogue, we know one size doesn’t fit all, and so, as training consultants we work in a flexible way with each of our clients to get the best outcomes for their people and their business. Here’s some of the things we can help you achieve:
- + Developing your sales people
- + Developing your customer experience
- + Developing your call quality
- + Develop your managers and team leaders
- + Developing your future managers and leaders
What Our Clients Say
Ownership or Excuses?
We came across this short video which is a great way of exploring your own and your team members behaviour. So good we had to share.
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Increasing Utilisation
Utilisation is a key metric for the hire industry, and there are ways to improve it.
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More than answering the phone
Good Call Handling is so much more than just answering the phone.
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