Training Materials
We have a great selection of training toolkits so you can run your own customer service training that's motivational, effective and affordable
+read more
In House Training
We design and deliver tailored training courses and development programmes. We get great levels of buy-in and real results for clients.
+read more
Training Programmes with high levels of buy in and action
At Intelligent Dialogue, we love to see businesses and people thrive. We want you to be successful. And with over 25 years experience, we help clients achieve real results from training their people. Quite simply we help clients grow their business, and we can help you in
- + Developing your sales people
- + Developing your customer experience
- + Developing your call quality
- + Develop your managers and team leaders
- + Developing your future managers and leaders
What Our Clients Say
"I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class."
Daniel Freeman -Customer Experience Manager Coventry City Council
In Plant Hire there's one race you don't want to win
The Hire Industry is tough especially if your competitors are doing silly things on price.
+read more
Increasing Utilisation
Utilisation is a key metric for the hire industry, and there are ways to improve it.
+read more
More than answering the phone
Good Call Handling is so much more than just answering the phone.
+read more