In House Training
We design and deliver tailored training courses with your outcomes in mind. We talk your language, step into your world and so get great levels of buy-in and real results for clients.
+read more
Training Materials
Home to the inTune Training Materials - your cost effective Customer Service Training Toolkit
+read more
“The session was hugely informative and interactive, and the trainer really understood our business, and adapted the session to meet our needs.”
Luci Lloyd
I feel so much more confident having this framework now when handling sales calls and it feels so much more natural than the one I was trying to implement before.
Danielle Cole
Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.
Sam Roper
The feedback and enthusiasm from everyone involved has exceeded my expectations.
Sam Roper
The most valuable course taken to date for our managers, trainers and coaches.
Ben Mariner
It's helped me to understand how to make a customer feel valued. Really good, very insightful.
R L
Excellent, time and money well spent.
Phil M
An awesome insight into the way our interactions with clients have a significant impact on our business. Providing skills & techniques for a better customer experience.
Mark Yeates
They added real value and are a real pleasure to work with.
Russell Smith
They deliver great results and provide a real return on investment.
Patrick Allen
If you need really sustainable results in your business then I could not think of a better company than Intelligent Dialogue.
Paul Collins
I wouldn't hesitate to recommend them.
Michael Reeve
The training delivered positive & measurable results, increased hire, sales & service business in all of our market sectors.
Ian Bunting
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Colin Mills
Intelligent Dialogue really understand the hire market, and if you want to generate more business and improve service I would contact Diane Banister.
Jeff Hudson
Already extra revenue has been significant.
Jeff Hudson
I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class.
Daniel Freeman
The results have been outstanding.
Matt Ainscough
I learned more in this course than in over 20 years of customer service.
Christian Owens
I'd recommend this training course if you want to make more profit.
As far as courses go it's been as good as it gets.
Craig Hughes
Brilliant workshop today. Many thanks to Diane Banister. Already the feedback I have had from the team has been great. Highly recommended.
Adam O'Keeffe
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Colin Mills
Training Programmes with high levels of buy in and action
At Intelligent Dialogue, we want you to be successful. And with over 25 years experience, we help clients achieve real results from training their people. Quite simply we help clients grow their business, and we can help you to develop your
- + sales people
- + customer experience
- + call quality
- + managers and team leaders
- + future managers and leaders
What Our Clients Say
"I'd recommend this training course if you want to make more profit.
As far as courses go it's been as good as it gets."
Craig Hughes -Branch Manager One Stop Hire
Get your own Sales Readiness Healthcheck
Complete the scorecard and get your own personalised report on the health of your sales team. The report gives you ideas, strategies and action you can take to help the team be more effective in winning more business
+read more
We welcome Battersea to our family of clients
We’re delighted to be working with Battersea dogs and cats home as part of their commitment to great customer service.
+read more
Supply Chain Issues Affect Customer Service
It's a perfect storm, and it's affecting front line customer service
+read more