Training Materials

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In Tune Training Materials; deliver your own training that's motivational, effective, affordable. Help your people deliver better customer service.

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Tailored Training

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Tailored training; Effective training and development programmes designed and delivered with your outcomes in mind.

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Resource Centre

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Visit our resource centre full of ideas, tips & information. Essential Reading for sales, customer service, call centres & telemarketing, management & leadership, learning and development.

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What's new

  • Developing Coaches and Mentors

    Have you seen out article on developing coaches and mentors in Call Centre Helper?
    Here’s a link which will take …

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  • Leadership behaviours that motivate

    Here are the leadership behaviours that motivate people; we consider them the most important when looking to build and maintain …

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  • Team Leader Challenges – Our Survey Said

    What are the challenges facing teams leaders in 2018?
    We surveyed over 300 Team Leaders; 107 of which were working …

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Testimonials

  • "The Ambassador programme has certainly been one of the best received that we have run."

    Colin Mills

    Head of Engineering, BOC Gases

  • "Diane Banister and the Intelligent Dialogue team – “is there really any other choice?”.
    What impresses me about the Intelligent ..."

    Alun Lane

    Group CEO, Vanguard VML Group

  • "I would highly recommend Intelligent Dialogue for their focus and approach in bringing key messages to life, developing training which is high impact and yet easy to deliver."

    Jenny Cook

    HR Manager, Longleat

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About us

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Intelligent Dialogue: A two way conversation full of understanding. Our focus is to bring about the outcomes you require from your investment in training.

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