training materials

In Tune Training Materials; deliver your own training that's motivational, effective, affordable. Help your people deliver better customer service.
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tailored training

Tailored training; Effective training and development programmes designed and delivered with your outcomes in mind.
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resource centre

Essential Reading for sales, customer service, call centres & telemarketing, management & leadership, learning and development.
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More than training consultants – we support you, your
business and your people development

At Intelligent Dialogue, we know one size doesn’t fit all, and so, as training consultants we work in a flexible way with each of our clients to get the best outcomes for their people and their business. Here’s some of the things we can help you achieve:

  • + Developing your sales people
  • + Developing your customer experience
  • + Developing your call quality
  • + Develop your managers and team leaders
  • + Developing your future managers and leaders
What Our Clients Say
"Diane Banister and the Intelligent Dialogue team – “is there really any other choice?”. What impresses me about the Intelligent Dialogue team is how quickly they get under the skin of your business, understand the key issues, and then generate bespoke, tailored and dynamic training sessions that meet the objectives of the challenges set them at the outset of the project. The results are quickly recognisable. The growth and success we experienced whilst I was the Commercial Director of AIS, and the major turnaround at Vanguard VML during past twelve months, are attributable to Diane’s involvement in each of the businesses. "
Alun Lane -Group CEO Vanguard VML Group

Happy New Year

Wishing you the very best for 2019 from us all at Intelligent Dialogue
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The very best for Christmas and for 2019

Have yourselves a very Happy Christmas
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End of the first Call North West Team Leader Programme

The 26th July saw the final module of the Call North West Team Leader...
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