Training Materials

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In Tune Training Materials; deliver your own training that's motivational, effective, affordable. Help your people deliver better customer service.

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Tailored Training

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Tailored training; Effective training and development programmes designed and delivered with your outcomes in mind.

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Resource Centre

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Visit our resource centre full of ideas, tips & information. Essential Reading for sales, customer service, call centres & telemarketing, management & leadership, learning and development.

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What's new

  • Off to Blackpool

    Lessons in the Customer Journey

    The next Call North West Team Leader Group meeting is being hosted by Slater …

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  • Module 3 Call North West Team Leader Programme

    It’s nearly time for Module 3 Call North West Team Leader Programme.
    Having spent time looking at being an effective …

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  • Monday Motivation

    Need a little Monday Motivation?
    #MondayMotivation on twitter got us thinking and posting.
    Someone asked us for one of our …

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Testimonials

  • " The results were extremely impressive – the number of appointments our people booked improved dramatically."

    Tony Bray

    Managing Director, Version One

  • "The results have been outstanding with real effect on both customer service, conversions and gross profit."

    Matt Ainscough

    Group Managing Director, Ainscough Industrial Services

  • "The Ambassador programme has certainly been one of the best received that we have run."

    Colin Mills

    Head of Engineering, BOC Gases

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About us

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Intelligent Dialogue: A two way conversation full of understanding. Our focus is to bring about the outcomes you require from your investment in training.

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