We’ve been training via Zoom, building learning portals, and recording video based learning programmes for clients to help them hit the ground running as we move out of Lockdown
Blog
Trust is the key to growing your sales
YOU want to do the best for your customer, and, let’s be honest, you want the best return for your own business as well. But if your customer’s success is really important to you then you’ll need to park your own agenda and focus on what matters to them.
Going The Extra Mile
At Intelligent Dialogue, going the extra mile to deliver results for our clients is a belief we live by daily. …
Podcast with Sarah Archer’s Speaking Club
Check out Sarah Archer’s conversation with Intelligent Dialogue’s Diane Banister about sales and selling -useful for new and experienced sales people
Happy Christmas and the best for 2020
We want to wish all our clients, partners, participants and friends the happiest of Christmases.
We’ve had a fantastic 2019, …
Intelligent Dialogue are an Inspire business partner
We’re absolutely delighted to announce that we are partnering with Inspire to offer sales and service training to their members. …
In Plant Hire, there’s one race you don’t want to win
Savvy customers, tough competitors. Don’t get caught in this trap.
Tough conversations
Sometime there needs to be tough conversations around team performacne.
The importance of checking for understanding
This photograph is perfect proof of the importance of checking for understanding.
The birthday girl asked for a Mariah Carey …
Knowing Your Value
Knowing your value and understanding the value you bring is essential to anyone in sales.
Without understanding your value, how …
Average Length of Service Calls
The average length of service calls is changing – find out the details here
More than answering the phone
We’ve been pondering about answering the phone.
On a recent …
What our clients say
Don’t take our work for how good we are – listen to the people who really know and see what our clients say
Rework – change the way you work forever
Our book review of REWORK – change the way you work forever.
Risk and Reward
Part 3 of our interview with Martin Ainscough; this time focusing on risk & reward and business improvement
Happy Valentine’s Day
Happy Valentines Day
Happy New Year
We all want to wish you a very happy new year.
Here’s to 2019 and all …
Happy Christmas 2018
It’s that time of year again, and everyone at Intelligent Dialogue wants to wish you …
Contact Centre Team Leader Development Programme starts in September
Contact Centre Team Leader Development Programme
Have you booked your place on the Call North West Team Leader Programme …
End of the first Call North West Team Leader Programme
The 26th July saw the final module of the Call North West Team Leader Programme. Participants from Electricity North West, …
