YOU want to do the best for your customer, and, let’s be honest, you want the best return for your own business as well. But if your customer’s success is really important to you then you’ll need to park your own agenda and focus on what matters to them.
Savvy customers, tough competitors. Don’t get caught in this trap.
We’ve been pondering about answering the phone.
On a recent …
Part 3 of our interview with Martin Ainscough; this time focusing on risk & reward and business improvement
Need a little Monday motivation?
#MondayMotivation on twitter got us thinking and posting.
Part 4 of our interviews with Martin Ainscough and how training helped develop the business
Part 2 of our interviews with Martin Ainscough focusing on utilisation. A key metric for anyone involved in the hire industry
Part 1 of our interview with Martin Ainscough – growing the business
Achieving your goals? Do you set yourself any?
What about New Year’s resolutions?
You Gov polls and a Comres poll for …
“Why aren’t I closing more orders in my pipeline?”
It’s a good question every sales person should ask ( before …
How a man of average intelligence and with no special skills made millions from a simple business idea; real insight …
Sandwiched neatly between Christmas and New Year was a day when my husband, Paul and I weren’t hurtling around the …