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Service

Crises, prices and service

Against a backdrop of crises, there’s a focus on prices and service at the moment. These are the conversations that we are having with business leaders – are you experiencing the same?

Customer Service Week

Have you started to think about customer service week yet?
Customer Service Week is always the first week of October …

Awesome Feedback

We take feedback very seriously at Intelligent Dialogue.
We review evaluations and we sit down with the sponsor of …

sales through service

Sales Through Service

Sales through service programmes are attractive propositions as pressure grows for contact centres to be revenue generators rather than cost …