Awesome Feedback

We take feedback very seriously at Intelligent Dialogue.
We review evaluations and we sit down with the sponsor of …

Speaking the same language

Talking the Same Language

We came across this today. It’s about talking the same language.
We’re warning you now this really brought a lump …

sales through service

Sales Through Service

Sales through service programmes are attractive propositions as pressure grows for contact centres to be revenue generators rather than cost …

customer service skills

Customer Service Skills

Customer Service Skills required. Information from the UK government shows that 7 out of 10 jobs are in the service …

united breaks guitars

United Breaks Guitars

So united breaks guitars.
This is the story of a passenger whose guitar got broken when he flew United, and …