Have a wonderful Christmas, whatever you are doing. Wehope this time of year gives you whatever you need whether that is love, laughter, calm or peace.

Against a backdrop of crises, there’s a focus on prices and service at the moment. These are the conversations that we are having with business leaders – are you experiencing the same?

Throughout 2021 we’ve been seeing some trends in sales and service conversations – how does your experience compare?
Service Conversations

Business Leaders, Sales Leaders.
How are you feeling about your numbers for 2022?
There’s a lot to contend with out …

With this week’s news of an impending vaccine alongside encouraging, if muted, signs of economic recovery, how optimistic can we …

Sometime there needs to be tough conversations around team performance.

Absence Management – practical steps you can take
Part 2 of our series on Managing Absence. View Part 1 here

How equipped are you at managing absence?
In 2016 34 million working days were lost through absence, more than 8 …

Our handy infographic on leadership behaviours that motivate and demotivate

What are the challenges facing teams leaders in 2018?
We surveyed over 300 Team Leaders; 107 of which were working …

Are you a team leader?
Then we’re keen to understand the challenges that you face.  We think we know, from …

We’re great fans of minions at Intelligent Dialogue HQ, and we really believe in the power of teamwork.
So when …

Achieving your goals? Do you set yourself any?
What about New Year’s resolutions?
You Gov polls and a Comres poll for …

How a man of average intelligence and with no special skills made millions from a simple business idea; real insight …

Feedback is a dialogue between people which reflects back how one person sees another person’s behaviour or performance.
We get …

Clarifying what you expect from your team
As a manager or team leader, it’s really important that everyone who reports …

 
 
 
 
This is a good question that new team leaders need to think about, and the …