Is your sales team ready for the challenges ahead?
We’ve been looking at and researching the challenges a wide cross …

Have you started to think about customer service week yet?
Customer Service Week is always the first week of October …

We are very happy to welcome Verisure to the Intelligent Dialogue family of clients.
We have already begun working with …

A perfect storm has affected supply chains, and that’s impacting front line customer service.

Meet Halfpenny
We’ve adopted a lamb!
It’s a lamb with a story!
Over the years, there are people and projects …

We’re celebrating our 15th birthday today.
Thanks to all the team and our wonderful clients, old and new.
Here’s to …

Andy Mault – CEO – Lifting Gear Hire
What does your company do?
LGH (Lifting Gear Hire) is exactly …

Back to Bassett walking challenge – A great way to help people move even in winter
We’re really aware just …

We’re thrilled to announce that the winner of last month’s competition to win a complete Intelligent Dialogue In Tune Customer …

Intelligent Dialogue has been providing tailored training and development to clients for over 28 years. We want our clients …

To celebrate Customer Service Week enter our competition to win your own set of In Tune Training Materials worth £950

YOU want to do the best for your customer, and, let’s be honest, you want the best return for your own business as well. But if your customer’s success is really important to you then you’ll need to park your own agenda and focus on what matters to them.

At Intelligent Dialogue, going the extra mile to deliver results for our clients is a belief we live by daily.  …

Check out Sarah Archer’s conversation with Intelligent Dialogue’s Diane Banister about sales and selling -useful for new and experienced sales people

We want to wish all our clients, partners, participants and friends the happiest of Christmases.
We’ve had a fantastic 2019, …

We’re absolutely delighted to announce that we are partnering with Inspire to offer sales and service training to their members.  …

Don’t take our work for how good we are – listen to the people who really know and see what our clients say

Happy Valentines Day

We all want to wish you a very happy new year.

Here’s to 2019 and all …

It’s that time of year again, and everyone at Intelligent Dialogue wants to wish you …