We want to wish all our clients, partners, participants and friends the happiest of Christmases.
We’ve had a fantastic 2019, …

We’re absolutely delighted to announce that we are partnering with Inspire to offer sales and service training to their members.  …

Don’t take our work for how good we are – listen to the people who really know and see what our clients say

Happy Valentines Day

We all want to wish you a very happy new year.

Here’s to 2019 and all …

It’s that time of year again, and everyone at Intelligent Dialogue wants to wish you …

The Call North West quarterly Team Leader Group took place on Friday 9th February, a big thank you to the …

What are the challenges facing teams leaders in 2018?
We surveyed over 300 Team Leaders; 107 of which were working …

With more than twenty five years experience, at Intelligent Dialogue, we help clients achieve real results from training their …

Next Team Leader Group Meeting – 9th February 2018
The Co-op has kindly agreed to host the next Call North …

Happy New Year. It’s 2018; fresh with possibilities.
What are you going to do in 2018 that will make this a …

It’s that time of year again!
We wanted to wish you a Happy Christmas, and the very best for your …

The first Call North West Contact Centre Leaders Convention held at Liverpool John Moores University was a great day. 70 …

Are you a team leader?
Then we’re keen to understand the challenges that you face.  We think we know, from …

The Call North West Awards 2017 for everything Contact Centre related was a great night.
Held in the Principal Hotel …

We’re absolutely delighted to be working with All Med Pro. They loved the Workshop too, and gave us a bottle …

A big thank you to Stacey Williams for hosting Call North West Team Leader Group at the amazing facilities in …

We are delighted to announce that Diane Banister will be chairing the next Call North West Team leader Group on …

We’re delighted to be supporting the Call North West Team Leader Group on the 24th March 2017.
This time it’s …

Yesterday saw the launch of the Call North West Team Leader Group which we are delighted to be supporting.