CNW Team Leader Group

Motivating your team

The Call North West quarterly Team Leader Group took place on Friday 9th February, a big thank you to the …

Intelligent Dialogue Christmas 2017

Merry Christmas

It’s that time of year again!
We wanted to wish you a Happy Christmas, and the very best for your …

Team Leader Challenges

Are you a team leader?
Then we’re keen to understand the challenges that you face.  We think we know, from …

Call North West Diane Banister

Showcasing Recruitment

A big thank you to Stacey Williams for hosting Call North West Team Leader Group at the amazing facilities in …

Essentials Skills Series

We are very excited about our series of open training courses for contact centres for 2017.
The Essential Skills Series …