We’re thrilled to announce that the winner of last month’s competition to win a complete Intelligent Dialogue In Tune Customer …

Intelligent Dialogue has been providing tailored training and development to clients for over 28 years. We want our clients …

To celebrate Customer Service Week enter our competition to win your own set of In Tune Training Materials worth £950

YOU want to do the best for your customer, and, let’s be honest, you want the best return for your own business as well. But if your customer’s success is really important to you then you’ll need to park your own agenda and focus on what matters to them.

At Intelligent Dialogue, going the extra mile to deliver results for our clients is a belief we live by daily.  …

Check out Sarah Archer’s conversation with Intelligent Dialogue’s Diane Banister about sales and selling -useful for new and experienced sales people

We want to wish all our clients, partners, participants and friends the happiest of Christmases.
We’ve had a fantastic 2019, …

We’re absolutely delighted to announce that we are partnering with Inspire to offer sales and service training to their members.  …

Don’t take our work for how good we are – listen to the people who really know and see what our clients say

Happy Valentines Day

We all want to wish you a very happy new year.

Here’s to 2019 and all …

It’s that time of year again, and everyone at Intelligent Dialogue wants to wish you …

The Call North West quarterly Team Leader Group took place on Friday 9th February, a big thank you to the …

What are the challenges facing teams leaders in 2018?
We surveyed over 300 Team Leaders; 107 of which were working …

With more than twenty five years experience, at Intelligent Dialogue, we help clients achieve real results from training their …

Next Team Leader Group Meeting – 9th February 2018
The Co-op has kindly agreed to host the next Call North …

Happy New Year. It’s 2018; fresh with possibilities.
What are you going to do in 2018 that will make this a …

It’s that time of year again!
We wanted to wish you a Happy Christmas, and the very best for your …

The first Call North West Contact Centre Leaders Convention held at Liverpool John Moores University was a great day. 70 …

Are you a team leader?
Then we’re keen to understand the challenges that you face.  We think we know, from …