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Service

Crises, prices and service

Against a backdrop of crises, there’s a focus on prices and service at the moment. These are the conversations that we are having with business leaders – are you experiencing the same?

Sales Training during Lockdown

We’ve been training via Zoom, building learning portals, and recording video based learning programmes for clients to help them hit the ground running as we move out of Lockdown

Martin Ainscough

Risk and Reward

Part 3 of our interview with Martin Ainscough; this time focusing on risk & reward and business improvement

sales through service

Sales Through Service

Sales through service programmes are attractive propositions as pressure grows for contact centres to be revenue generators rather than cost …

sales success

Get More Sales

Are you finding that:

You need to generate more new business because your current customers are spending less with …