We’ve been training via Zoom, building learning portals, and recording video based learning programmes for clients to help them hit the ground running as we move out of Lockdown

Savvy customers, tough competitors. Don’t get caught in this trap.

We’ve been pondering about answering the phone.

On a recent …

Part 3 of our interview with Martin Ainscough; this time focusing on risk & reward and business improvement

Utilisation is a key metric in the hire industry. Equip your people with the skills to increase your utilisation

Part 4 of our interviews with Martin Ainscough and how training helped develop the business

Part 2 of our interviews with Martin Ainscough focusing on utilisation. A key metric for anyone involved in the hire industry

Part 1 of our interview with Martin Ainscough – growing the business

Do you find yourself asking “Are exhibitions worth it?”
Are you thinking about exhibiting and are worried about the spend …

How a man of average intelligence and with no special skills made millions from a simple business idea; real insight …

Sales through service programmes are attractive propositions as pressure grows for contact centres to be revenue generators rather than cost …

Are you finding that:

You need to generate more new business because your current customers are spending less with …