Have a wonderful Christmas, whatever you are doing. Wehope this time of year gives you whatever you need whether that is love, laughter, calm or peace.

Training & Development Directory for the Hire & Rental Sector
Have you got your copy yet?
If not, let us know here – just don’t forget to tell us your …

Hire Sector Webinar Series
Intelligent Dialogue launch a webinar series with MCS Rental Software, helping hire companies overcome some of the challenges they face.

Crises, prices and service
Against a backdrop of crises, there’s a focus on prices and service at the moment. These are the conversations that we are having with business leaders – are you experiencing the same?

Trends in Conversations with Customers
Throughout 2021 we’ve been seeing some trends in sales and service conversations – how does your experience compare?
Service Conversations

Are you ready for 2022?
Business Leaders, Sales Leaders.
How are you feeling about your numbers for 2022?
There’s a lot to contend with out …

Spotlight on a client – Lifting Gear Hire
Andy Mault – CEO – Lifting Gear Hire
What does your company do?
LGH (Lifting Gear Hire) is exactly …

Drop your price or hold your nerve?
We bought a new bathroom suite at the weekend. After lots of looking. And I mean lots!
Internet shopping didn’t …
Sales Training during Lockdown
We’ve been training via Zoom, building learning portals, and recording video based learning programmes for clients to help them hit the ground running as we move out of Lockdown

In Plant Hire, there’s one race you don’t want to win
Savvy customers, tough competitors. Don’t get caught in this trap.

More than answering the phone
We’ve been pondering about answering the phone.
On a recent …

Risk and Reward
Part 3 of our interview with Martin Ainscough; this time focusing on risk & reward and business improvement

Increasing Utilisation
Utilisation is a key metric in the hire industry. Equip your people with the skills to increase your utilisation

How Training Helped Ainscough Crane Hire
Part 4 of our interviews with Martin Ainscough and how training helped develop the business

Martin Ainscough – Finger on the Pulse
Part 2 of our interviews with Martin Ainscough focusing on utilisation. A key metric for anyone involved in the hire industry

An Interview with Martin Ainscough
Part 1 of our interview with Martin Ainscough – growing the business

Are exhibitions worth it?
Do you find yourself asking “Are exhibitions worth it?”
Are you thinking about exhibiting and are worried about the spend …

An Interview With a Serial Entrepreneur
How a man of average intelligence and with no special skills made millions from a simple business idea; real insight …

Sales Through Service
Sales through service programmes are attractive propositions as pressure grows for contact centres to be revenue generators rather than cost …

Get More Sales
Are you finding that:
You need to generate more new business because your current customers are spending less with …