Have a wonderful Christmas, whatever you are doing. Wehope this time of year gives you whatever you need whether that is love, laughter, calm or peace.

Against a backdrop of crises, there’s a focus on prices and service at the moment. These are the conversations that we are having with business leaders – are you experiencing the same?

Throughout 2021 we’ve been seeing some trends in sales and service conversations – how does your experience compare?
Service Conversations

Business Leaders, Sales Leaders.
How are you feeling about your numbers for 2022?
There’s a lot to contend with out …

Is your sales team ready for the challenges ahead?
We’ve been looking at and researching the challenges a wide cross …

Andy Mault – CEO – Lifting Gear Hire
What does your company do?
LGH (Lifting Gear Hire) is exactly …

It’s been a year like no other.
We have all learned, adapted, and persevered.
We think it’s time we …

We’re thrilled to announce that the winner of last month’s competition to win a complete Intelligent Dialogue In Tune Customer …

With this week’s news of an impending vaccine alongside encouraging, if muted, signs of economic recovery, how optimistic can we …

We bought a new bathroom suite at the weekend. After lots of looking. And I mean lots!
Internet shopping didn’t …

We’ve been training via Zoom, building learning portals, and recording video based learning programmes for clients to help them hit the ground running as we move out of Lockdown

YOU want to do the best for your customer, and, let’s be honest, you want the best return for your own business as well. But if your customer’s success is really important to you then you’ll need to park your own agenda and focus on what matters to them.

Check out Sarah Archer’s conversation with Intelligent Dialogue’s Diane Banister about sales and selling -useful for new and experienced sales people

Knowing your value and understanding the value you bring is essential to anyone in sales.
Without understanding your value, how …

Our book review of REWORK – change the way you work forever.

We’re delighted to be working in partnership with Dawn and Linda over at Case Card Solutions.
We met them at ATD over …

We take feedback very seriously at Intelligent Dialogue.
We review evaluations and we sit down with the sponsor of …

We’re great fans of minions at Intelligent Dialogue HQ, and we really believe in the power of teamwork.
So when …

Do you find yourself asking “Are exhibitions worth it?”
Are you thinking about exhibiting and are worried about the spend …

United Airline’s Customer Service has hit the headlines again this week.
Footage that has appeared this week of a passenger …