Have a wonderful Christmas, whatever you are doing. Wehope this time of year gives you whatever you need whether that is love, laughter, calm or peace.

Crises, prices and service
Against a backdrop of crises, there’s a focus on prices and service at the moment. These are the conversations that we are having with business leaders – are you experiencing the same?

Trends in Conversations with Customers
Throughout 2021 we’ve been seeing some trends in sales and service conversations – how does your experience compare?
Service Conversations

Are you ready for 2022?
Business Leaders, Sales Leaders.
How are you feeling about your numbers for 2022?
There’s a lot to contend with out …

Sales Leadership
Is your sales team ready for the challenges ahead?
We’ve been looking at and researching the challenges a wide cross …

Spotlight on a client – Lifting Gear Hire
Andy Mault – CEO – Lifting Gear Hire
What does your company do?
LGH (Lifting Gear Hire) is exactly …

Christmas 2020
It’s been a year like no other.
We have all learned, adapted, and persevered.
We think it’s time we …

Meet our competition winner!
We’re thrilled to announce that the winner of last month’s competition to win a complete Intelligent Dialogue In Tune Customer …

Taking Sales into 2021
With this week’s news of an impending vaccine alongside encouraging, if muted, signs of economic recovery, how optimistic can we …

Drop your price or hold your nerve?
We bought a new bathroom suite at the weekend. After lots of looking. And I mean lots!
Internet shopping didn’t …
Sales Training during Lockdown
We’ve been training via Zoom, building learning portals, and recording video based learning programmes for clients to help them hit the ground running as we move out of Lockdown

Trust is the key to growing your sales
YOU want to do the best for your customer, and, let’s be honest, you want the best return for your own business as well. But if your customer’s success is really important to you then you’ll need to park your own agenda and focus on what matters to them.

Podcast with Sarah Archer’s Speaking Club
Check out Sarah Archer’s conversation with Intelligent Dialogue’s Diane Banister about sales and selling -useful for new and experienced sales people

Knowing Your Value
Knowing your value and understanding the value you bring is essential to anyone in sales.
Without understanding your value, how …

Rework – change the way you work forever
Our book review of REWORK – change the way you work forever.

CaseCard Solutions comes to the UK
We’re delighted to be working in partnership with Dawn and Linda over at Case Card Solutions.
We met them at ATD over …
Awesome Feedback
We take feedback very seriously at Intelligent Dialogue.
We review evaluations and we sit down with the sponsor of …

The Power of Teamwork
We’re great fans of minions at Intelligent Dialogue HQ, and we really believe in the power of teamwork.
So when …

Are exhibitions worth it?
Do you find yourself asking “Are exhibitions worth it?”
Are you thinking about exhibiting and are worried about the spend …

United Airline’s Customer Service
United Airline’s Customer Service has hit the headlines again this week.
Footage that has appeared this week of a passenger …