Our book review of REWORK – change the way you work forever.

We’re delighted to be working in partnership with Dawn and Linda over at Case Card Solutions.
We met them at ATD over …

We take feedback very seriously at Intelligent Dialogue.
We review evaluations and we sit down with the sponsor of …

We’re great fans of minions at Intelligent Dialogue HQ, and we really believe in the power of teamwork.
So when …

How your body language can affect your confidence and your performance.

There’s a lot written about Body …

Do you find yourself asking “Are exhibitions worth it?”
Are you thinking about exhibiting and are worried about the spend …

United Airline’s Customer Service has hit the headlines again this week.
Footage that has appeared this week of a passenger …

We came across this today. It’s about talking the same language.
We’re warning you now this really brought a lump …

“Why aren’t I closing more orders in my pipeline?”
It’s a good question every sales person should ask ( before …

Markets move on.
The world changes.
Most of our clients are talking about the changes that technology has brought, and …

Do you need to update your sales approach?
One of the things that we watch with interest at Intelligent Dialogue …

The phone was ringing so I answered it.
The salesperson calling thought I was the receptionist and spoke to me …

Getting past gatekeepers requires technique, belief, determination and skill. We hear from so many participants in our training and development …

So here we are, post EU referendum.
Living the change curve.
What a lot of people imagined would be a …

Sales through service programmes are attractive propositions as pressure grows for contact centres to be revenue generators rather than cost …

Are you finding that:

You need to generate more new business because your current customers are spending less with …

Diane Banister, Managing Director, of Intelligent Dialogue draws sales inspiration from an unlikely source – cricket.
Updated 25th August 2016

Developing Resilience is a key skill for us all – because the world is changing – constantly.
Personally or professionally …

Another of our sales tips; learn how this sales person sells more than 5 times her colleagues.
This is …

So united breaks guitars.
This is the story of a passenger whose guitar got broken when he flew United, and …