Throughout 2021 we’ve been seeing some trends in sales and service conversations – how does your experience compare?
Service Conversations

Business Leaders, Sales Leaders.
How are you feeling about your numbers for 2022?
There’s a lot to contend with out …

The phone was ringing so I answered it.
The salesperson calling thought I was the receptionist and spoke to me …

Getting past gatekeepers requires technique, belief, determination and skill. We hear from so many participants in our training and development …

To script or not to script that is the question.
While a well crafted telemarketing script can provide the peace …

CRM Telemarketing  – how can it help you?
CRM technology enables you to track and maintain contact with customers, helping …