Customer Service Training in Swindon

Develop your customer service skills with our tailored training delivered at your offices in Swindon

Need customer service training for your organisation?

Contact Intelligent Dialogue to see how we can help you
Get a quote

In house Customer Service Training in Swindon

Customer Service is more critical now than ever before.  As technology revolutionises the way we do business, the human touch is becoming more important to customers.

If they have tried to self serve via your website, and can’t, they see a call into your organisation as an escalation. Your people in the front line need to be able to help customers, especially when things have gone wrong.

Our training is tailored to the clients we work with, so that they get the results they need from their investment in training.

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WHY CHOOSE US FOR YOUR CUSTOMER SERVICE TRAINING IN SWINDON?

Intelligent Dialogue want you to be successful, and great customer service benefits everyone – customers and employees.

We design and deliver Training & Development Programmes that are

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Tailored

To reflect your working environment, your customers and what they expect from you
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Credible

We get great buy in to our training, by keeping it real. We speak your language not "consultant speak"
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Sustainable

We want you to get the most that you can from your investment in your people, so we work with you to help embed the learning

HOW DO WE DELIVER CUSTOMER SERVICE TRAINING IN SWINDON?

Based in Royal Wootton Bassett, we’ll come to you, making it as easy as possible for you, to continue to run your operation while your people are developing their customer service skills.

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At a time to suit you

Depending on what you need to achieve, our Customer Service Training courses in Swindon are half, 1 or 2 days
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Flexibly so you can run your business

Tell us how many people you would like to train, and in what size groups, and we’ll quote based on that
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At your workplace or venue

Our customer service training courses and development programmes are delivered on site at your company premises in Swindon

WHAT OUR CLIENTS SAY

Short – BOC – Colin Mills – Customer Service

The Ambassador programme has certainly been one of the best received that we have run.

Short – Sam Roper – HSD Unlike other courses the action plans

Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.

This course is the double cream of courses, why would you have squirty cream when you could have the best?

Short – Edwards – Customer Service

I learned more in this course than in over 20 years of customer service.

Short – Coventry City Council – Customer Service

I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class.

Short – BOC – Ambassador – really good very insightful

It’s helped me to understand how to make a customer feel valued. Really good, very insightful.

Short – Patrick Allen – Henry Schein – results

They deliver great results and provide a real return on investment.

Short – Reynolds – Customer Service & Call Centre & leadership

If you need really sustainable results in your business then I could not think of a better company than Intelligent …

Short – Michael Reeve – Edwards – customer service & sales

I wouldn’t hesitate to recommend them.

Schein – Customer service – Exceptional

Exceptional

Short – Angel Advance – the most valuable course – customer service

The most valuable course taken to date for our managers, trainers and coaches.

Short – Sam Roper – HSD – the feedback and enthusiasm from everyone has exceeded my expectations

The feedback and enthusiasm from everyone involved has exceeded my expectations.

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