Newsletter Sign Up

Specialist Skills Training for the Hire Sector

Real development for Real People in Real Life Scenarios

Designed to deliver business objectives
Get in touch now

Hire Sector Skills Training

At Intelligent Dialogue, we are experts in commercial conversations with customers, and have the pleasure of working with several companies in the Hire Sector.

Companies such as Ainscough Crane Hire, LGH, LGUK, One Stop Hire,  Andrews Sykes and Rotrex Winches choose us to help develop the skills and approaches of their hire controllers, rental managers, depot managers and leadership teams.

All of the work that we do is designed to help our clients achieve their specific objectives. One size doesn’t fit all.

We design and deliver Hire Controller Training, Sales Training, Account Management Training, Commercial Skills Training, Difficult conversations training, Management & Leadership Development.

ALL of the work we do is built around our clients objectives, so the training lands well and our clients achieve their objectives.


small logo


Our training has helped hire businesses

  • Win more business
  • Convert more enquiries
  • Protect price
  • Reduce invoice queries and improve debtor days
  • Have confident commercially difficult conversations with decision makers
  • Focus on the strategy agreed by the Board

We are exceptional at getting buy in because our training is :-

tailored training intelligent dialogue


One size doesn't fit all, and we ensure our training is completely relevant to our clients and their people
credible training intelligent dialogue


We get exceptional levels of buy-in by understanding your business and your market place
sustainable training - intelligent dialogue


We work with you to embed the learning, not just submit the invoice and walk away.


We make everything as easy as possible for you, so that your business can run and your people can develop.

timely training - intelligent dialogue

At a time to suit you

We'll work with you to deliver training when it's needed.
flexible training intelligent dialogue

Flexibly so you can run your business

We can deliver on line ( with one of our facilitators ) or in a training room
In house training - intelligent dialogue

At a location of your choice

We'll travel to where you want the training to be delivered.
The results have been profound for the team, the Hospital, and ultimately our patients.
Donna Gibbs
I feel so much more confident
I feel so much more confident having this framework now when handling sales calls and it feels so much more natural than the one I was trying to implement before.
Danielle Cole
Short – Sam Roper – HSD Unlike other courses the action plans
Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.
Sam Roper
Short – Sam Roper – HSD – the feedback and enthusiasm from everyone has exceeded my expectations
The feedback and enthusiasm from everyone involved has exceeded my expectations.
Sam Roper
Short – Angel Advance – the most valuable course – customer service
The most valuable course taken to date for our managers, trainers and coaches.
Ben Mariner
Short – BOC – Ambassador – really good very insightful
It's helped me to understand how to make a customer feel valued. Really good, very insightful.
Short BOC – Ambassador – time and money well spent
Excellent, time and money well spent.
Phil M
Short – Schein – Mark Y – Team Leader
An awesome insight into the way our interactions with clients have a significant impact on our business. Providing skills & techniques for a better customer experience.
Mark Yeates
Short – Russell Smith – Reynolds – added value
They added real value and are a real pleasure to work with.
Russell Smith
Short – Patrick Allen – Henry Schein – results
They deliver great results and provide a real return on investment.
Patrick Allen
Short – Reynolds – Customer Service; Call Centre and leadership
If you need really sustainable results in your business then I could not think of a better company than Intelligent Dialogue.
Paul Collins
Short – Michael Reeve – Edwards – customer service and sales
I wouldn't hesitate to recommend them.
Michael Reeve
Short – Rotrex – Ian Bunting – Sales
The training delivered positive & measurable results, increased hire, sales & service business in all of our market sectors.
Ian Bunting
One of the best received we have run
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Colin Mills
Short – Jeff Hudson FLG – Hire
Intelligent Dialogue really understand the hire market, and if you want to generate more business and improve service I would contact Diane Banister.
Jeff Hudson
Short – FLG Jeff Hudson – sales hire controllers
Already extra revenue has been significant.
Jeff Hudson
Short – Coventry City Council – Customer Service
I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class.
Daniel Freeman
Short – Matt Ainscough – Commercial
The results have been outstanding.
Matt Ainscough
Short – Edwards – Customer Service
I learned more in this course than in over 20 years of customer service.
Christian Owens
Short – All Med Pro – Sales
Brilliant workshop today. Many thanks to Diane Banister. Already the feedback I have had from the team has been great. Highly recommended.
Adam O'Keeffe
Short – BOC – Colin Mills – Customer Service
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Colin Mills