Leadership Development Programmes

For your Exec and Senior Leadership Teams

Develop your Leaders

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Our Leadership Development Programmes are pragmatic and business focused. Highly relevant, practical training where we work the live issues your organisation is facing.

We build the programme for you, choose from the component parts that will work best for you:-

Who will this training help?

Experienced or newly appointed Senior Leaders

Exec Teams where new people have joined the team

Exec Boards and Senior Leaders who want to consider and focus on key areas that will help them develop personnally and strengthen the business

“The session was hugely informative and interactive, and the trainer really understood our business, and adapted the session to meet our needs.”

Luci Lloyd

I feel so much more confident having this framework now when handling sales calls and it feels so much more natural than the one I was trying to implement before.

Danielle Cole

Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.

Sam Roper

The feedback and enthusiasm from everyone involved has exceeded my expectations.

Sam Roper

Short – Angel Advance – the most valuable course – customer service

The most valuable course taken to date for our managers, trainers and coaches.

Ben Mariner

Short – BOC – Ambassador – really good very insightful

It's helped me to understand how to make a customer feel valued. Really good, very insightful.

R L

Short BOC – Ambassador – time and money well spent

Excellent, time and money well spent.

Phil M

An awesome insight into the way our interactions with clients have a significant impact on our business. Providing skills & techniques for a better customer experience.

Mark Yeates

They added real value and are a real pleasure to work with.

Russell Smith

They deliver great results and provide a real return on investment.

Patrick Allen

If you need really sustainable results in your business then I could not think of a better company than Intelligent Dialogue.

Paul Collins

I wouldn't hesitate to recommend them.

Michael Reeve

The training delivered positive & measurable results, increased hire, sales & service business in all of our market sectors.

Ian Bunting

The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.

Colin Mills

Intelligent Dialogue really understand the hire market, and if you want to generate more business and improve service I would contact Diane Banister.

Jeff Hudson

Already extra revenue has been significant.

Jeff Hudson

Short – Coventry City Council – Customer Service

I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class.

Daniel Freeman

The results have been outstanding.

Matt Ainscough

I learned more in this course than in over 20 years of customer service.

Christian Owens

I'd recommend this training course if you want to make more profit. As far as courses go it's been as good as it gets.

Craig Hughes

Brilliant workshop today. Many thanks to Diane Banister. Already the feedback I have had from the team has been great. Highly recommended.

Adam O'Keeffe

The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.

Colin Mills

More Testimonials

What you will get from a leadership Development Programme

Built around the outcomes you need, we can focus on

the Commercial
the Culture
the Strategy and Direction or
the People

We make it insightful and relevant by working live issues that the team or organisation need to address.

Sessions are participative, relevant, focused and developmental.

Modules can include some or all of the following

Introduction to the Programme - building trust in the team

Commercial Skills & Leadership - developing commercial focus and thinking

Leadership & People - bringing people with you to achieve your vision and your plans

Leadership & Teams - exploring the culture

Leadership & Customers - winning and keeping customers

How long will it take?

We will work with you to your objectives and our timescales.

As one CEO said recently “This is done with us, not to us”

We couldn’t have put it better ourselves.

Let’s Talk

Get in touch now to discuss your challenges and priorities, and we will help you build a Development Programme for your Senior Leaders.

Let's Talk