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Who will this training help?
What will you get?
How long will it take?

Whether you have ambitious growth plans, or you are forecasting a shortfall from your existing customers, winning new business will be a key focus for you.

This means that your people will need the skills and confidence to reach out to potential customers, engage them in conversation and help them to buy from you.

We can help your telesales teams and or your field sales teams win more new business, and develop training and approaches that work for your people, your prospects and your market sector.

Generating new business has changed.  People now need to be adept at using LinkedIn, writing emails,  and having conversations with prospects, whether that’s by the telephone, on Teams or in the field.

Telephone sales training is often very basic. It’s often about understanding the sales systems and knowing the script.  We believe in a call map not a script, that how you can develop the skills and approach to have confident conversations with customers, that focus on them, that engage and build relationships, and that set you apart from your competitors.

Who will this training help?

New or experienced 'hunters' or
those who need to use the telephone, email and Linkedin to generate new business
The trainer really understood our business

“The session was hugely informative and interactive, and the trainer really understood our business, and adapted the session to meet our needs.”

 

Luci Lloyd
I feel so much more confident
I feel so much more confident having this framework now when handling sales calls and it feels so much more natural than the one I was trying to implement before.
Danielle Cole
Short – Sam Roper – HSD Unlike other courses the action plans
Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.
Sam Roper
Short – Sam Roper – HSD – the feedback and enthusiasm from everyone has exceeded my expectations
The feedback and enthusiasm from everyone involved has exceeded my expectations.
Sam Roper
Short – Angel Advance – the most valuable course – customer service
The most valuable course taken to date for our managers, trainers and coaches.
Ben Mariner
Short – BOC – Ambassador – really good very insightful
It's helped me to understand how to make a customer feel valued. Really good, very insightful.
R L
Short BOC – Ambassador – time and money well spent
Excellent, time and money well spent.
Phil M
Short – Schein – Mark Y – Team Leader
An awesome insight into the way our interactions with clients have a significant impact on our business. Providing skills & techniques for a better customer experience.
Mark Yeates
Short – Russell Smith – Reynolds – added value
They added real value and are a real pleasure to work with.
Russell Smith
Short – Patrick Allen – Henry Schein – results
They deliver great results and provide a real return on investment.
Patrick Allen
Short – Reynolds – Customer Service; Call Centre and leadership
If you need really sustainable results in your business then I could not think of a better company than Intelligent Dialogue.
Paul Collins
Short – Michael Reeve – Edwards – customer service and sales
I wouldn't hesitate to recommend them.
Michael Reeve
Short – Rotrex – Ian Bunting – Sales
The training delivered positive & measurable results, increased hire, sales & service business in all of our market sectors.
Ian Bunting
One of the best received we have run
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Colin Mills
Short – Jeff Hudson FLG – Hire
Intelligent Dialogue really understand the hire market, and if you want to generate more business and improve service I would contact Diane Banister.
Jeff Hudson
Short – FLG Jeff Hudson – sales hire controllers
Already extra revenue has been significant.
Jeff Hudson
Short – Coventry City Council – Customer Service
I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class.
Daniel Freeman
Short – Matt Ainscough – Commercial
The results have been outstanding.
Matt Ainscough
Short – Edwards – Customer Service
I learned more in this course than in over 20 years of customer service.
Christian Owens
Short -One Stop Hire – Sales
I'd recommend this training course if you want to make more profit. As far as courses go it's been as good as it gets.
Craig Hughes
Short – All Med Pro – Sales
Brilliant workshop today. Many thanks to Diane Banister. Already the feedback I have had from the team has been great. Highly recommended.
Adam O'Keeffe
Short – BOC – Colin Mills – Customer Service
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Colin Mills

What you will get from Intelligent Dialogue New Business Generation Training

Our New Business Generation Training will focus on four core areas:

  • Sales mindset and thinking
  • Organisation and productivity
  • The importance of follow up and sale process
  • The skills and habits of effective salespeople

And will explore the ways in which participants can win new business by :-

 

generating leads
responding to leads
your value proposition, being confident in what you sell and why your customer should buy from you
your sales process and why it's so important
making calls count and not wasting your time with ad hoc activity
your CRM is your friend
qunatifying the opportunity within a customer
opening calls with confidence
accessing the decision maker - the gatekeeper can be your friend
the triple touch of email, Linkedin and phone
finding your sales voice
leading the call to understand the opportunity
leading and structuring your calls
understanding the account and how you can best help them
explaining your products and services effectively over the telephone
setting yourself apart from your competitors
motivating yourself in the 'hunter' role
building sales resilience
generating new business and regenerating lapsed accounts
reducing and overcoming objections

How long will it take?

This is a development programme that will be tailored to your market place, your customers and your products and services. Programmes usually take between 2 and 5 days depending on the outcomes that are required and your current skill levels.

LET’S TALK

If you would like to improve your teams new business generation skills then get in touch to discuss the detail of what you’d like to achieve. We’ll discuss with you our approach to achieving your objectives, how long the training will take and the investment you’ll need to make.

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