New Business Generation

Need to generate new business

our training and development can help.

Click the button below to find out how we can train your team and achieve real results for your business

LET'S TALK

Who will this training help?

What will you get?

How long will it take?

Whether you have ambitious growth plans, or you are forecasting a shortfall from your existing customers, winning new business will be a key focus for you.

This means that your people will need the skills and confidence to reach out to potential customers, engage them in conversation and help them to buy from you.

We can help your telesales teams and or your field sales teams win more new business, and develop training and approaches that work for your people, your prospects and your market sector.

Generating new business has changed. People now need to be adept at using LinkedIn, writing emails, and having conversations with prospects, whether that’s by the telephone, on Teams or in the field.

Telephone sales training is often very basic. It’s often about understanding the sales systems and knowing the script. We believe in a call map not a script, that how you can develop the skills and approach to have confident conversations with customers, that focus on them, that engage and build relationships, and that set you apart from your competitors.

Who will this training help?

New or experienced 'hunters' or

those who need to use the telephone, email and Linkedin to generate new business

A key partner as our company moves forward

Intelligent Dialogue brings clarity, empathy and an informed insight into our staff development at an operational and board level. They are a key partner as our company moves forward to its next chapter.

David Evans

The feedback was unanimously positive. We have really seen a change in how the PSAs interact with patients; a much more ‘can do’ approach to potential problems.

Gill Welch

“The training I have received from Diane at Intelligent dialogue is second to none! Tailor made to my working situation and at an extremely manageable pace. This has made my learning easy to implement over time and has yielded great results!”

Debra Ward

The Intelligent Dialogue team managed to achieve a big impact and improvement, with some of the smallest changes.

Operations Director

Best Customer Service Course I've been on in years, with one of the best trainers. Learned a great deal.

Debra Wood

100% Recommended. Real development for real people in daily scenarios.

Branch Manager

Booked meetings have doubled and quotes gone up by 61%

Even after just over a month my numbers as in number of booked meetings have double and quotes have gone up by 61%. As you can imagine we’re amazed by the results. Diane has even been in touch today to see what has happened since and to see if there was anything else we needed. We couldn’t ask for a better service!

Darren John

“The session was hugely informative and interactive, and the trainer really understood our business, and adapted the session to meet our needs.”

Luci Lloyd

I feel so much more confident having this framework now when handling sales calls and it feels so much more natural than the one I was trying to implement before.

Danielle Cole

Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.

Sam Roper

The feedback and enthusiasm from everyone involved has exceeded my expectations.

Sam Roper

Short – Angel Advance – the most valuable course – customer service

The most valuable course taken to date for our managers, trainers and coaches.

Ben Mariner

Short – BOC – Ambassador – really good very insightful

It's helped me to understand how to make a customer feel valued. Really good, very insightful.

R L

Short BOC – Ambassador – time and money well spent

Excellent, time and money well spent.

Phil M

An awesome insight into the way our interactions with clients have a significant impact on our business. Providing skills & techniques for a better customer experience.

Mark Yeates

They added real value and are a real pleasure to work with.

Russell Smith

They deliver great results and provide a real return on investment.

Patrick Allen

If you need really sustainable results in your business then I could not think of a better company than Intelligent Dialogue.

Paul Collins

I wouldn't hesitate to recommend them.

Michael Reeve

The training delivered positive & measurable results, increased hire, sales & service business in all of our market sectors.

Ian Bunting

The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.

Colin Mills

Intelligent Dialogue really understand the hire market, and if you want to generate more business and improve service I would contact Diane Banister.

Jeff Hudson

Already extra revenue has been significant.

Jeff Hudson

Short – Coventry City Council – Customer Service

I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class.

Daniel Freeman

The results have been outstanding.

Matt Ainscough

I learned more in this course than in over 20 years of customer service.

Christian Owens

I'd recommend this training course if you want to make more profit. As far as courses go it's been as good as it gets.

Craig Hughes

Brilliant workshop today. Many thanks to Diane Banister. Already the feedback I have had from the team has been great. Highly recommended.

Adam O'Keeffe

The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.

Colin Mills

More Testimonials

What you will get from Intelligent Dialogue New Business Generation Training

Our New Business Generation Training will focus on four core areas:

Sales mindset and thinking
Organisation and productivity
The importance of follow up and sale process
The skills and habits of effective salespeople

And will explore the ways in which participants can win new business by :-

generating leads

responding to leads

your value proposition, being confident in what you sell and why your customer should buy from you

your sales process and why it's so important

making calls count and not wasting your time with ad hoc activity

your CRM is your friend

qunatifying the opportunity within a customer

opening calls with confidence

accessing the decision maker - the gatekeeper can be your friend

the triple touch of email, Linkedin and phone

finding your sales voice

leading the call to understand the opportunity

leading and structuring your calls

understanding the account and how you can best help them

explaining your products and services effectively over the telephone

setting yourself apart from your competitors

motivating yourself in the 'hunter' role

building sales resilience

generating new business and regenerating lapsed accounts

reducing and overcoming objections

How long will it take?

This is a development programme that will be tailored to your market place, your customers and your products and services. Programmes usually take between 2 and 5 days depending on the outcomes that are required and your current skill levels.

LET’S TALK

If you would like to improve your teams new business generation skills then get in touch to discuss the detail of what you’d like to achieve. We’ll discuss with you our approach to achieving your objectives, how long the training will take and the investment you’ll need to make.

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