


Telephone account management is a great way to have cost effective and useful contact with your accounts.
Our training helps participants develop the skills and practices to ensure regular, cost effective and meaningful contact across your customer base.
Working together with your field sales team, or as a standalone sales function, telephone account management is a key way of keeping in touch with your customer base.
Telephone Account Managers need to understand their part in your sales strategy, be able to set objectives for their accounts, manage their portfolio of accounts, and have meaningful conversations with their allocated accounts that build loyalty, sales and which are of use to customers.
