Your telesales or inside sales team has a crucial role to play in achieving your sales figures.
An effective telesales team can provide cost effective, quality customer contact which helps win new business and grows sales to your existing customers.
The term telesales means different things to different people, from inbound sales, to sales support, to telemarketing to telephone account management.
For us at Intelligent Dialogue, telesales is proactive telephone activity to contact business customers.
We’ve helped our clients strengthen their business by the quality of this contact. Industries such as manufacturing, plant hire, and distribution, all use the telephone to cost effectively make quality calls to their customers.
And we’ve seen employee engagement improve. Our training isn’t about “banging out calls” it’s about developing quality conversations that your people are happy to make and your customers are happy to receive.