Team Leader Challenges – Our Survey Said

Team Leader Training

Develop the skills and confidence to lead your team to high performance

FIND OUT MORE

Dealing With Bereaved Callers Training

Building understanding of the impact of bereavement; developing the skills and setting the right tone to help customers who have been recently bereaved.

FIND OUT MORE

Dealing with Difficult People Training

Intelligent Dialogue has developed a practical approach to building confidence and greater understanding about relationship dynamics. Develop skills in dealing with challenging behaviour, maintain composure and negotiating a positive outcome.

FIND OUT MORE