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Meet our competition winner!

horse feedingWe’re thrilled to announce that the winner of last month’s competition to win a complete Intelligent Dialogue In Tune Customer Service Training Toolkit is Kayflow (UK) Ltd, a leading manufacturer of equine health and nutrition products.

Based in Marlborough, Kayflow deliver a range of world class equine feeds and supplements to stockists across the UK and Europe.

For Company Founder and Managing Director, Cam Price, standout customer service is an essential part of the business:

“We are delighted to win the Intelligent Dialogue inTune Customer Service Training Toolkit competition. Customer service is an area that we are passionate about and now more than ever is coming to the fore as a key element to help you stand out. Intelligent Dialogue is a business that is local to us and we are extremely thankful to them for this most generous prize. We look forward to implementing their training programme to help lift customer service to the next level.”

For more information about Kayflow, please visit their website:

The Intelligent Dialogue Complete InTune Customer Service Training Toolkit is a ready made training programme containing seven bitesize modules to run in house with minimum preparation and maximum impact.

As a trainer or front line manager you will have everything you need to run your own Customer Service Training and with minimal preparation; we’ve crafted the sessions for you.

Develop customer service attitudes and customer focus with In Tune with Choosing your Attitude and In Tune with the Customer’s World

Calibrate where your service levels are, and get people to think about the EXTRA with In Tune with Extraordinary Service

Develop customer facing skills with In Tune with Language & Pace and In Tune with Listening

Boost morale, engagement and understanding with In Tune with Motivation and In Tune with Recognition

Available in UK and US versions.