Overcoming Rental Business Challenges Webinars - Intelligent Dialogue

Overcoming Rental Business Challenges

These recordings are not for you if you enjoy making logistical miracles happen on a daily basis and you’re happy to do that cheap as chips.

But if you want to grow your rental business profitably, you’re in the right place. Here are the recordings of our MD Diane Banister as she and Guy Van Der Knaap from MCS Rental Software discuss the ways your systems and your people can come together to help you achieve your business objectives. And this is specifically for rental businesses, totally focused on the challenges and realities of the hire sector.

Scroll down for the webinar recordings on

– managing costs
– improving customer satisfaction
– developing consistency across a depot / branch network

Increasing Revenue

Managing Costs

Improving Customer Satisfaction

Growing your rental business with consistency of processes

Got you thinking? Let's talk

How ready are you for the sales challenges ahead?

Hire Sector Training

WHY CHOOSE US FOR YOUR TRAINING & DEVELOPMENT

Our training has helped hire businesses

Win more business
Convert more enquiries
Protect price
Reduce invoice queries and improve debtor days
Have confident commercially difficult conversations with decision makers
Focus on the strategy agreed by the Board

We are exceptional at getting buy in because our training is :-

Tailored

One size doesn't fit all, and we ensure our training is completely relevant to our clients and their people

Credible

We get exceptional levels of buy-in by understanding your business and your market place

Sustainable

We work with you to embed the learning, not just submit the invoice and walk away.

HOW DO WE WORK?

We make everything as easy as possible for you, so that your business can run and your people can develop.

At a time to suit you

We'll work with you to deliver training when it's needed.

Flexibly so you can run your business

We can deliver on line ( with one of our facilitators ) or in a training room

In house training - intelligent dialogue

At a location of your choice

We'll travel to where you want the training to be delivered.

“The session was hugely informative and interactive, and the trainer really understood our business, and adapted the session to meet our needs.”

Luci Lloyd

I feel so much more confident having this framework now when handling sales calls and it feels so much more natural than the one I was trying to implement before.

Danielle Cole

Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.

Sam Roper

The feedback and enthusiasm from everyone involved has exceeded my expectations.

Sam Roper

Short – Angel Advance – the most valuable course – customer service

The most valuable course taken to date for our managers, trainers and coaches.

Ben Mariner

Short – BOC – Ambassador – really good very insightful

It's helped me to understand how to make a customer feel valued. Really good, very insightful.

R L

Short BOC – Ambassador – time and money well spent

Excellent, time and money well spent.

Phil M

An awesome insight into the way our interactions with clients have a significant impact on our business. Providing skills & techniques for a better customer experience.

Mark Yeates