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Telesales Training in Swindon

Develop your telesales teams with our telesales training delivered at your offices in Swindon

Need telesales training for your company?

Contact Intelligent Dialogue to see how we can help you
Get a quote

In house Telesales Training in Swindon

Completely tailored to your business and your market place, at Intelligent Dialogue we have over 25 years experience helping people sell more to new and existing customers using the telephone.

We’ve helped telesales teams in manufacturing, distribution, plant hire and healthcare.

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Based in Royal Wootton Bassett Intelligent Dialogue want you to be successful.

We help telesales teams perform better even in the toughest markets by developing confidence and skills.

We design and deliver Training & Development Programmes that are:

tailored training intelligent dialogue


Completely relevant to you and the market place you operate in.
credible training intelligent dialogue


We get to know your business and the calls you make, so that the training is real world and relevant to your people.
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We'll work with you and your line managers to embed the learning and build powerful telesales habits.


We’re based in Royal Wootton Bassett, so we come to you and make everything as easy as possible for you, so that your business can run and your people can develop.

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Depending on what you need to achieve, and how much training your team have received before, our Sales Training courses are half, 1 or 2 days. We also work one to one with people, coaching their live or recorded calls
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Tell us how many people you would like to train, in what size groups, what you'd like to achieve and we'll give you a quote based on that
In house training - intelligent dialogue


Our telesales training courses and development programmes are delivered on site at your company premises in Swindon.
The trainer really understood our business

“The session was hugely informative and interactive, and the trainer really understood our business, and adapted the session to meet our needs.”


Luci Lloyd
I feel so much more confident
I feel so much more confident having this framework now when handling sales calls and it feels so much more natural than the one I was trying to implement before.
Danielle Cole
Short – Sam Roper – HSD Unlike other courses the action plans
Unlike other courses action plans have tangible benefits, in fact some benefit is already in action a week later.
Sam Roper
Short – Sam Roper – HSD – the feedback and enthusiasm from everyone has exceeded my expectations
The feedback and enthusiasm from everyone involved has exceeded my expectations.
Sam Roper
Short – Angel Advance – the most valuable course – customer service
The most valuable course taken to date for our managers, trainers and coaches.
Ben Mariner
Short – BOC – Ambassador – really good very insightful
It's helped me to understand how to make a customer feel valued. Really good, very insightful.
Short BOC – Ambassador – time and money well spent
Excellent, time and money well spent.
Phil M
Short – Schein – Mark Y – Team Leader
An awesome insight into the way our interactions with clients have a significant impact on our business. Providing skills & techniques for a better customer experience.
Mark Yeates
Short – Russell Smith – Reynolds – added value
They added real value and are a real pleasure to work with.
Russell Smith
Short – Patrick Allen – Henry Schein – results
They deliver great results and provide a real return on investment.
Patrick Allen
Short – Reynolds – Customer Service; Call Centre and leadership
If you need really sustainable results in your business then I could not think of a better company than Intelligent Dialogue.
Paul Collins
Short – Michael Reeve – Edwards – customer service and sales
I wouldn't hesitate to recommend them.
Michael Reeve
Short – Rotrex – Ian Bunting – Sales
The training delivered positive & measurable results, increased hire, sales & service business in all of our market sectors.
Ian Bunting
One of the best received we have run
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Colin Mills
Short – Jeff Hudson FLG – Hire
Intelligent Dialogue really understand the hire market, and if you want to generate more business and improve service I would contact Diane Banister.
Jeff Hudson
Short – FLG Jeff Hudson – sales hire controllers
Already extra revenue has been significant.
Jeff Hudson
Short – Coventry City Council – Customer Service
I would strongly recommend Intelligent Dialogue to anyone. The content was perfect and the delivery was First Class.
Daniel Freeman
Short – Matt Ainscough – Commercial
The results have been outstanding.
Matt Ainscough
Short – Edwards – Customer Service
I learned more in this course than in over 20 years of customer service.
Christian Owens
Short -One Stop Hire – Sales
I'd recommend this training course if you want to make more profit. As far as courses go it's been as good as it gets.
Craig Hughes
Short – All Med Pro – Sales
Brilliant workshop today. Many thanks to Diane Banister. Already the feedback I have had from the team has been great. Highly recommended.
Adam O'Keeffe
Short – BOC – Colin Mills – Customer Service
The Ambassador programme has certainly been one of the best received that we have run - so thank you very much for this.
Colin Mills