Everyone of our team had a big smile on their face
I wanted to drop you an email to thank you for the Sales & Customer Service Training you carried out to our sales team and indeed myself recently.
I wanted to give you feedback from the team, as every one of the team came back with great feedback and stated to me that they had took a lot from the course and feel like they had instantly improved with such things like learning to plan a meeting, knowing what they’re looking to get out of the meeting prior to attending (GAIN-RETAIN-GROW) and indeed to summarise at the end of every single meeting
The biggest compliment I can give you about your course is that on the day of training not one of the team was showing signs of boredom, non-engagement or constantly looking at their mobiles, like I have seen in courses many times before over many years, because they have switched off and stopped listening. Instead, on this day, each and everyone one of our team had a big smile on their face and was fully engaged.
Thank you again and look forward to working with you again the very near future