In Tune with Motivation
Understand what motivates you and how you can motivate your customers to buy.


Course Description
Motivated team training - everything you need to deliver your own training session around motivation, with the added bonus that team leaders find out what motivates their team.
Team leaders often feel the effects of an unmotivated team, and are often at a loss of where to start when motivating their people. This In Tune module gives you a head start.
Cleverly designed so that a team leader can run this in a team meeting, this module includes two key exercises, one which gets the team to talk about the things that motivate them ( giving the team leader a real insight into their team and what matters to them ).
The second exercise gets the team to think about how they might motivate someone to do something, as they often have to motivate a customer to do something ( pay by direct debit, order more food, use your website to self serve etc. )
In Tune with Motivation – when we understand what motivates us and those around use we can become more influential.
Course objectives
Business needs addressed
People engagement
Persuasion and influencing
Customer retention
Customer service
Sales and business growth
Teamwork
Suitable for
Team meetings
Company conferences
Sales training
Sales meetings
Telesales training
Customer service training
On-boarding and induction training
Audience
All employees
Front line customer facing roles
Doing business by telephone
Business to business
Business to consumer
Contace centers, call centers and customer service centers
What's included
Download everything you need to run a powerful, interactive training session for your people.
In Tune modules are flexible one hour sessions, which can be run by new and experienced trainers. There are clear instructions in the Trainer’s Guide so that managers or team leaders can run these valuable sessions in team meetings, saving your precious training budget, and minimising disruption to the business.
Trainer’s Guide
- giving clear step by step instructions on how to run the session
- see at a glance session plan for experienced trainers or big picture thinkers
- detailed notes to enable you to run the sessions with confidence
- notes include tips on timings, running the sessions, and how to keep the sessions lively, participative and focused on the outcome
*If you wish to spend more time on a particular issue, there are suggestions for giving sessions greater depth.
PowerPoint
Workbook
Handouts
7 day money back guarantee
On Approval
Should you wish to look at the materials prior to buying, we will post you a hard copy Trainer's Guide and invoice you at the same time. If you want to keep and use the folder we'll forward you the soft copy of the training pack when we've received payment.
Should you decide the training material is not right for you, send us back the Trainer’s Guide, and we’ll cancel the invoice.
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Help your team understand that a positive attitude feels good and has real customer service benefits.